BOSTON, Mass. — Massachusetts Attorney General Andrea Campbell has secured a $2.75 million settlement from Bear Mountain Healthcare LLC, resolving allegations that the Connecticut-based operator systematically understaffed 11 nursing homes across the state for years, resulting in resident neglect and harm.
The settlement, announced July 2, stems from a state investigation that examined conditions at Bear Mountain facilities from April 2021 through December 2025. According to the attorney general’s office, the company knowingly failed to maintain adequate staffing levels, leading to missed medications, preventable falls, and other care failures that put residents at risk.
The investigation found instances where residents suffered injuries due to lack of supervision, including falls that caused fractures and head trauma. Some facilities allegedly left residents waiting hours for assistance with basic needs like toileting and mobility.
Bear Mountain has faced mounting scrutiny in Massachusetts. Earlier this year, eight of its facilities entered court-ordered receivership after employees reported bounced paychecks, severe understaffing, and dangerous conditions. Former workers told local media they were routinely assigned to care for 20 or more residents per shift — well above safe ratios.
Under the settlement terms, Bear Mountain must pay $2.75 million in penalties and agree to independent monitoring of staffing compliance. The company denies wrongdoing but has committed to meeting state staffing minimums going forward.
The case marks one of the largest nursing home penalties in Massachusetts history and signals heightened state enforcement against operators that cut corners on care. Read more about federal oversight efforts here.
Source: Massachusetts Office of the Attorney General, MassLive
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