The Centers for Medicare & Medicaid Services (CMS) recently suspended updates on its Nursing Home Care Compare site, aiming to ensure data accuracy following technical changes. The freeze was announced earlier this year, according to industry sources.
Technical Issues and Data Transition
This suspension comes amid a transition to the new iQIES system, which has impacted the way complaint numbers are reported. The CMS is actively working to resolve these data discrepancies, urging nursing homes to verify their data during this period of change.
Nursing Home Care Compare: A Vital Tool
Nursing Home Care Compare serves as a crucial public resource, offering insights into the quality and complaint records of nursing facilities nationwide. The recent pause affects the visibility of this information, crucial for both public perception and the facilities’ reputations.
Ongoing Adjustments
Industry experts suggest that these actions highlight CMS’s ongoing efforts to refine public reporting and stabilize ratings. This move has, however, introduced temporary uncertainty for facilities that depend on this data for consumer trust and appeal.
National Implications
The freeze on Nursing Home Care Compare affects all Medicare- and Medicaid-certified nursing homes across the United States, underlining its national significance. During these transitions, the accuracy of public data remains a top priority for CMS.


